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A replacement as soon as the next day for loss, theft, damage, and out-of-warranty malfunctions 2. $49 screen repair as early as the same day for eligible phones in select locations 3. For $14.99 a month per line, your Mobile Protection for AT&T Prepaid benefits include all Mobile Insurance benefits, plus: Live expert tech support at ...The fulfillment method (repair or replacement) is determined by Asurion based on phone type, issue and parts availability. See Service Fee table: Phone Price Repair Replacement; $150-199. $10. $29. $200-249. $19. $39. $250-399. $29. $49. $400-699. $39. $99. $700+ $49. $129. What are the various repair or replacement options Asurion has to ...dealing with asurion insura... Find Valentine's Day Gifts that connect us, like the new Samsung Galaxy S24 - Available Now ! Need help understanding your bill?SquareTrade will even help you if your identity is stolen. Phone Protection (all cost estimates are for an iPhone 12 Pro Max) Price: $8.99 monthly for 1 line ($19.99 monthly for up to 4 lines) or a one-time payment of $129.00 for Androids/$149.00 for iPhones. Cracked Screen Deductible: $149.1. Find a location. Walk into one of our 700+ stores, or schedule a repair online. 2. Get quality repairs. We'll run a free diagnostic on your iPhone 11 Pro Max and provide fast, convenient repairs. 3. Sit back and relax. We'll contact you when the repair is done so you can enjoy your iPhone 11 Pro Max.AT&T/Asurion insurance is a joke. Other. My wife dropped her phone (Samsung Galaxy S21 Ultra) and cracked her screen, we thought it was fine because we have AT&T mobile service and she could use her phone well enough in the meantime. So I set up a time for a technician to come by the house on Jan. 21st.I recieved a replacement phone through Asurion. However no information came with the phone in regards to activation. I am on a family plan with multiple users but I am not the account holder myself. I called into AT&T and was told that I needed to bring in the phone as I cant activate it over the phone with them.Not satisfied with theATT/Asurion phone. I originally got the s22 Ultra in March thru trade-in for my old iPhone. Unfortunately that phone was stolen and I filed a claim with Asurion. they sent a replacement, same exact model and color, which i recieved 5 days ago. Thing is, im just not satisfied with the s22 Ultra and want to switch back to ...Asurion is a leading provider of device protection and support services for various brands and retailers. Log in to your dashboard to manage your products, coverage, claims, and more. Whether you need to protect your phone, laptop, TV, or home appliances, Asurion has a plan for you.The Asurion app gives you quick access to your account, anytime, anywhere. Download it and get started today. If you have a protection plan, the Asurion® app gives you convenient, one-tap access to some of its best features—from claims and setup guides to photo backups and more.Start, manage or track your Directv claim with Asurion.1. Find a location. Walk into one of our 700+ stores, or schedule a repair online. 2. Get quality repairs. We’ll run a free diagnostic on your iPhone 11 Pro Max and provide fast, convenient repairs. 3. Sit back and relax. We’ll contact you when the repair is done so you can enjoy your iPhone 11 Pro Max.When things go wrong, we’ll make them right. Make sure your phone is insured. Learn how to sign up to protect your device against loss, theft, and damage.New services by Asurion Tech Repair and Solutions TM or uBreakiFix ® by Asurion stores: 1. Device Sanitization: Kill harmful germs and bacteria on phones; Device Data Recovery: Transfer or restore data from a damaged device to your new one; In-person Performance Promise: Get in-person sessions to help keep your device working like it …Learn how to exchange new, AT&T Certified Pre-Owned, or AT&T Certified Restored devices that are still under warranty.Need help setting up your new mobile device? Asurion offers easy and fast solutions for transferring data, securing your phone, and more. Visit our website to get started.Visit an Asurion Tech Repair & Solutions store or uBreakiFix by Asurion location (with your authentication code)6 to get your phone sanitized and cleaned, optimize device performance or get help restoring data from your damaged device to your replacement device.7 Protect Advantage for 1 • 2 claims for accidental damage from handling (ADH)*Look for unusual activity or changes in your settings: Regularly check your phone's settings for any modifications or activities that seem out of the ordinary. Ensure that your settings align with your preferences. Check for suspicious text messages, emails, or calls: Be cautious of unsolicited messages, emails, or calls asking for personal ...Asurion reviews first appeared on Complaints Board on Jun 18, 2007. The latest review Failed phone repair (#23786702) was posted on Mar 26, 2024. The latest complaint Rip off and scam was resolved on Apr 24, 2023. Asurion has an average consumer rating of 2 stars from 481 reviews. Asurion has resolved 103 complaints.Cox Mobile Protection Plan is a combination of insurance, service contract, and technical support. The insurance is underwritten by Allianz Global Risks US Insurance Company; Asurion Insurance Services, Inc. (in California, Agent License #0B35141; in Iowa, Agent #1001000131) is the Agent and provides claims servicing under this program.Need to file or track a claim for your phone or device? Visit Asurion's online portal and get fast and easy service from the leading provider of mobile protection.AT&T Mobile Insurance is an optional insurance coverage that you are not required to purchase in order to purchase services or devices. Program enrollment and replacement authorization shall be at the sole discretion of Continental Casualty Company, a CNA member company; Asurion, the plan administrator; or any other authorized representative of CNA in accordance with the terms of the Coverage ...Protect it from loss, theft, damage, and more with a cell phone protection plan. Saves you money. Avoid paying up to $1000 for a replacement Galaxy if the unexpected occurs. Offers next-day phone replacement. Receive a replacement Galaxy in as little as 24 hours. Provides full insurance coverage. Coverage for loss, theft, damage (including ...Find the best phone insurance plan to cover your phone and other devices. Plan benefits include screen repair, battery & same day replacement of your damaged, lost & stolen phone. Plus get help with filing a claim online.New services by Asurion Tech Repair and Solutions TM or uBreakiFix ® by Asurion stores: 1. Device Sanitization: Kill harmful germs and bacteria on phones; Device Data Recovery: Transfer or restore data from a damaged device to your new one; In-person Performance Promise: Get in-person sessions to help keep your device working like it …117.7K Messages. 8 years ago. Insurance is covered through Asurion, not ATT. Insurance coverage replaces your phone with payment of the deductible, with an identical model, or a similar one if it is not available. No you cannot upgrade. 0."The FCC regulates phone companies and its products. Att is a phone company and sold me both the phone and the "replacement insurance"." Asurion is NOT a product of ATT (or Verizon, Sprint, T-mobile) anymore than Geico is a product of any car company manufacturer or dealer.When it comes to protecting your devices, such as smartphones and tablets, there are many insurance options available. Asurion is one of the most popular insurance providers, offer...Worldwide leaders. uBreakiFix® by Asurion is an international leader in same-day electronic repair for your iPhone, Samsung, Macbook®, iPad®, PC, tablet, gaming console, and more. With 700+ locations, we have more than a decade of professional experience, and our certified technicians are experts at providing fast, affordable repairs on all ...Asurion received the claim and then cancelled the insurance and attempted to deny the claim. After spending several hours on the phone they finally sent a replacement phone. Now that I have the replacement phone, the replacement phone has defects, many of the functions do not work. I am nearing 4 hours in attempting to get this resolved.Here is the problem ATT says it Asurion then vise versa. i have these phones on contract and the ATT operated when getting these devices didnt give me any other option. Nor did she let me know if i even needed insurance. So to me it looks like ATT should do something since this isnt the first complaint nor am I alone in this situation.I recieved a replacement phone through Asurion. However no information came with the phone in regards to activation. I am on a family plan with multiple users but I am not the account holder myself. I called into AT&T and was told that I needed to bring in the phone as I cant activate it over the phone with them.The agreement with Asurion is a certified refurbished phone, never a new phone. (Didn't read the brochure). If the phone is in poor shape complain to Asurion.The answer: yes. You are required to return your damaged device with the prepaid envelope that was sent to you. And don't wait—if you don't return your old device in the time frame specified in your contract, you could be charged a non-return fee. Before sending in your damaged iPhone®, Samsung®, or other Android™ phone, you'll first need ...If you put your SIM card in to your found phone - both phones will be blocklisted until asurion gets one of the phones back. If you do not send either back they’ll charge you the market value of the phone on your next bill. Usually $800-$900. For the love of all that is good. If you find your phone - just use it as a WiFi only device.A personnel shakeup at the US Federal Reserve Bank of Minneapolis last week at first flew under the radar; by the time the Minneapolis Star-Tribune reported the news, followed by o...It wants your 4 to 8 digit passcode/PIN. Not your ATT password. Your passcode is a unique number you chose. If you did not choose a passcode, please add one in your My ATT Account. (The default is last 4 of SS#, which is NOT secure).Repair or replace with device protection. Have a broken phone, tablet, or other device? Was your phone lost or stolen? Find out how to fix or replace it. You can also track your AT&T device protection or warranty claim.Trusted by the biggest brands. uBreakiFix® by Asurion is an authorized repair provider for Samsung® and Google® and an Independent Repair Provider for Apple®, which means we provide quality repairs for the brands you know and love. If they rely on our experts to fix their devices, you can too.Asurion replacement phones. Why is Asurion sending replacement phones out without the ability to activate them. I have received 2 phones and I have not had the ability to make a call in 10 days. The IMEI number is in the phone, the CCID number is in the phone but the IMS registration, my phone number and other items are missing.Start, manage or track your AT&T Prepaid claim with Asurion.© Asurion 1992-2024. All rights reserved. Privacy Policy Terms of UseAsk an expert. 1. Restart your phone. The easiest and often the most effective way to resolve a no service or signal issue on an Android or Samsung phone is to restart it. Doing so will reset any processes that may be interfering with your device's performance. Here's how: Turn off your device. Once the phone is off, wait 30 seconds and turn it on.The Asurion wireless phone protection plan costs $7.15 per phone per month, and there is a cap of $1,500 per claim. Asurion offers other services at different price points, including cracked ...Asurion received the claim and then cancelled the insurance and attempted to deny the claim. After spending several hours on the phone they finally sent a replacement phone. Now that I have the replacement phone, the replacement phone has defects, many of the functions do not work. I am nearing 4 hours in attempting to get this resolved.The phone works, but the rear camera does not, and the screen goes wacky sometimes. My question is: if I file a claim, will I get the phone that Asurion says that I will? My current phone is an iphone 5 16 GB, and when filing the claim it says that is what I will get.Move the SIM card from your defective device to your replacement device. Insert the new SIM card if one came with your replacement device. Review these steps to activate your SIM card and start setting up your phone. Last updated: December 7, 2022. Return a defective device within 30 days to avoid a non-return fee.If your model is not listed, please contact AT&T at 1-800-331-0500. Some phones introduced under Equipment Tier 2 ($125.00 deductible) may be moved to Equipment Tier 1 ($50.00 deductible) during their lifecycle. The non-refundable deductible is based on the date of loss. If you are not certain of the model of your phone, refer to your original ...Move the SIM card from your defective device to your replacement device. Insert the new SIM card if one came with your replacement device. Review these steps to activate your SIM card and start setting up your phone. Last updated: December 7, 2022. Return a defective device within 30 days to avoid a non-return fee.Repairing your phone with Asurion is typically faster, more affordable, and more trustworthy than going to an unauthorized repair store. We can repair your phone fast, with m ost repairs done in 45 minutes or less. Get authorized service repairs with our 1-year limited repair warranty. Repairs are as low as $29, so breaking your phone won’t ...Browse questions by topic. Learn more about the various cell phone insurance plans offered by Asurion and our partner companies such as AT&T, Verizon and Sprint.1. Find a location. Walk into one of our 700+ stores, or schedule a repair online. 2. Get quality repairs. We'll run a free diagnostic on your Smartphone and provide fast, convenient repairs. 3. Sit back and relax. We'll contact you when the repair is done so you can enjoy your Smartphone.If you filed the claim as the phone being damaged or malfunctioning out of warranty, call Asurion to let them know the phone is lost. They may update the claim as a stolen/lost device. Otherwise, they will charge back the full retail price for the phone which could be $1000. 0. 1.Phone number. We'll send you a one-time code. $25.00/month + tax. We cover thousands of devices in your home—from TVs and tablets to smart thermostats and locks, including future device purchases*. Drops, cracks, and spills. Extra protection for your portable tech*. Unlimited access to expert help online, in-home, or in-store. *Preexisting ...The SIM card needs to be active in the phone you are filing a claim on. Overseas travel is not a concern for Asurion and they can, and will, deny a claim if you separated the active SIM card from the phone that was insured. Insurance is dependent on everything remaining as one. Asurion MUST see usage on a device before a claim is filed.Hi Jhtt2025, let's get you pointed in the right direction regarding the replacement phone.. You would need to continue to reach out to asurion about the device that received. You can contact Asurion at 888.562.8662.They are available weekdays from 8 a.m. to 10 p.m. ET and weekends from 9 a.m. to 9 p.m. ET. to further review your claim.File as many claims as you need. Get up to $5,000 in coverage every 12 months and $2,000 per approved claim. Non original parts may be used for repair, and a replacement product may be a new, refurbished, or remanufactured product. A service fee of $0, $49, or $99 plus tax will be charged for each approved claim.Asurion is trusted by 300 million worldwide. iPhone SE (2nd gen.) repair, battery replacements, cracked screen repairs, and more. Your iPhone SE (2nd gen.) mobile device keeps you connected to friends, family, and coworkers. We realize how frustrating it can be when it breaks or isn’t functioning properly. Enter Asurion and uBreakiFix.Dear Constructive, please do me a favor. Try to file a claim on Asurion, after multiple attempts try calling their phone number 888-562-8662, if you are able to get anyone on the phone then I consider you a super hero. Whatever experience you have with Asurion, be candid with your answer. Thank you.Hi Jhtt2025, let's get you pointed in the right direction regarding the replacement phone.. You would need to continue to reach out to asurion about the device that received. You can contact Asurion at 888.562.8662.They are available weekdays from 8 a.m. to 10 p.m. ET and weekends from 9 a.m. to 9 p.m. ET. to further review your claim....